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Consumer Protection Law

Areas of Expertise

  • comprehensive advice on consumer protection (contracts, unfair marketing practices, advertising, consumer disputes, consumer games and prize draws, consumer data processing, debtor registers, use of electronic systems, product labeling, product liability, etc.)
  • drafting and reviewing documents (purchase agreements, business terms and conditions, certificates of guarantee, mandate agreements, instructions for use, user manuals, information leaflets, documents supplied with goods, labels, etc.)
  • advice and assistance on consumer claims against service providers and goods manufacturers
  • representing service providers, marketers and consumers in court disputes, including disputes between clients and financial or insurance service providers


insurance and financial institutions (AIG Europe, Česká pojišťovna, Patria), sellers of electronic and telecommunications equipment (IBM/Lenovo, LG Electronics, Premier Farnell), food manufacturers and retailers (Becherovka, Karlovarské minerální vody, Pinelli, Sara Lee – formerly Douwe Egberts), sellers of consumer goods (DomoSwiss, Nike), telecommunications service providers (Eurotel), utility companies (ECKG Generating, RWE Transgas, Siad CZ), construction companies (ACO stavební prvky, Belutec, Moravská stavební-Invest)

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